I made a mistake on a product

Within 14 calendar days of delivery, you can return your product and receive a refund or replace it with another product.

The shop does not cover the cost of returns and re-shipment, so you must send the product yourself.
If you wish, you can ask us to organise the return.

You will be charged for the return and re-shipment costs.

To make the return, please follow the procedure described in the post ‘Return of goods’.

After 14 days of delivery, it will no longer be possible to make a return.