Business account, how does it work?
Professionals instructors in diving and/or in speleology industry benefit from special offers depending on the products and / or the manufacturers. These benefits are not offered to shops.
Of course, our collaboration consists of establishing a medium/long-term win-win relationship in return for the benefits that our store offers you, in particular by:
– promoting us within your customers,
– highlighting our partnership and our brand, particularly during events and meetings that you organise or participate in, using a banner that will be provided to you,
– agreeing to be listed as a partner on our various media.
Important : As a legal entity, you will be subject to the B2B terms and conditions, be sure to well read and understand “SECTION 3 CONDITIONS APPLICABLE IN BUSINESS TO BUSINESS (B2B) OR SALE TO PROFESSIONAL” in our GENERAL TERMS AND CONDITIONS OF SALE, links below :
EN : Sales general conditions
FR : Conditions Générales de Vente
IT : Condizioni generali di vendita
ES : Condiciones generales de venta
DE : Allgemeine Verkaufsbedingungen
- Account creation
First, you need of course to open an account for your association :
Register as professional - Order size / volume / quantity
The size/volume/quantity of your order must comply with your organisation’s equipment management policy.
PROTEUSHOP reserves the right to cancel any order that is insufficient in value or whose contents are intended to equip a single person, in whole or in part. For this reason, no standard rules can be established and the process must be based on a mode of operation involving quotations.
Please refer to Quote category on how to make and save quotes:
https://wiki.proteushop.com/wiki/category/quote/ - Who can place order/s?
Orders can be placed by the instructor only - How can I make the payment?
Once your account has been activated, you will be able to make payments by credit card or bank transfer. We do not accept checks
If you choose to pay by bank transfer, the IBAN will be displayed on the screen at the end of your order and will also be sent to you automatically by email (so there is no need to ask for this information before making first order) - How can I place the order for my company?
In resume :- Log in to the website with your professional account,
- All prices will be displayed with the discount applied,
- You may add any products you wish to your cart.
- Send a message via our customer service form indicating that your quote is ready and complete, and specify your payment and delivery method
- Confirm your order by selecting your payment and delivery options.
- Once payment has been received, we will confirm your order and begin preparing it, and if necessary, restock any missing products
- Your order will be shipped in one shipment. If you request multiple deliveries, additional handling and delivery charges will apply.
- Can we collect from the shop?
Yes, for this simply choose “Click and collect at the shop” in the carrier list. There is no charge for this. - Does the shop can take delivery on some fair / congress?
We are not a transport company but a shop.
Furthermore, during conferences/trade fairs, we already bring a considerable amount of equipment to exhibit, so we have little space to make deliveries on site. Please choose delivery by one of our transport companies when placing your order. - When can we receive the order?
If products are all in stock, within few days and according to the carrier solution you selected.
If some products are missing, then it depends on the manufacturer or distributor stock, we are not able to define delay when we are not handling this topic.